Responsible Gaming
Our Commitment at dhokebaji
Play for fun, not out of addiction. dhokebaji always places your wellbeing and safety as the top priority. Use our tools and support to enjoy gaming in a controlled way.
What is responsible gaming and why does it matter?
Online gaming is a great form of entertainment. Whether it is cricket betting, slots, or live casino — everything can be enjoyable as long as you play within the right limits. But when gaming becomes a source of stress rather than fun, that is a cause for concern.
dhokebaji believes that responsible gaming means playing within your financial means and time, and never treating gaming as a source of income. We want every player on our platform to enjoy gaming in a safe environment with a clear mind.
Alongside SSL encryption and a secure payment gateway on our platform, we maintain several effective tools and policies to protect players. If you ever feel that gaming is going beyond your control, our support team is available 24/7 in Bengali to help you.
Core principles of responsible gaming
- Only spend what you can afford
- Treat gaming as entertainment, not a way to earn money
- Do not play for more than a set amount of time each day
- Do not try to chase losses by playing more
- Do not play when drinking or under mental stress
- Prioritise spending time with family and friends
- Under no circumstances for those below 21 years of age
Our Protection Tools and Features
Deposit Limit
Set in advance the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait — which helps prevent impulsive decisions.
Time-Out Feature
If you need a temporary break, take a time-out from 24 hours up to 6 weeks. During this time your account will be completely inactive. Access will be restored automatically once the break ends.
Self-Exclusion
If you feel gaming is becoming difficult to control, choose long-term self-exclusion. Options are available from 6 months up to a permanent ban. Once this step is in effect, you will need our support team's help to reactivate.
Age Verification
Identity verification is mandatory when registering on dhokebaji. No one under 21 years of age can participate on our platform. We recommend that parents use parental control software on shared family computers.
Gaming History and Statistics
View your deposits, withdrawals, and gaming log at any time from your account dashboard. Reviewing your own spending patterns makes it easier to spot irregularities and make informed decisions.
24/7 Bengali Support
Our live chat support responds in Bengali around the clock for any gaming-related concerns. Share your issue in a safe and confidential environment — we are always ready to help.
Useful Tips for Healthy Gaming Habits
Set a budget in advance
Set aside a fixed amount each week for gaming that does not touch your day-to-day expenses, savings, or family needs. End the session once that budget is used up.
Set a time limit
Decide how long you will play before you start a game. Set a timer on your phone. Playing for hours on end without watching the clock is a well-known sign of a problem.
Do not try to chase losses
The urge to place bigger bets to recover losses after losing is highly dangerous. Each game is independent and random — previous results do not influence the next one.
Give time to loved ones
Spend quality time with family and friends. If gaming starts to damage your social life and family relationships, that is a warning sign.
Accept losses as normal
Winning and losing are both normal in gaming. Rather than seeing losses as a failure in life, treat them as an entertainment expense. Only play with what you can afford to lose.
Do not play when tired or under stress
Fatigue, stress, or sadness reduces your ability to make good decisions while gaming. Avoiding gaming in these states is the wisest course of action.
Warning Signs of Problem Gaming
It can often be hard to tell when entertainment turns into addiction. If you notice any of the following in yourself or someone close to you, it is time to be alert and seek help.
- Repeatedly spending more than your budget
- Lying to family or friends about your gaming
- Missing work, study, or sleep to play
- Repeatedly placing bigger bets to recover losses
- Feeling anxious or irritable when you cannot play
- Taking on debt or breaking into savings to fund gaming
- Noticeably less time spent with loved ones
Do not hesitate to seek help
Seeing any of these signs in yourself is not a sign of weakness — asking for help takes courage. Talk to us in Bengali on dhokebaji's 24/7 live chat. We will support you with complete confidentiality and, if needed, help temporarily or permanently deactivate your account.
Email: [email protected]
Your self-exclusion or account closure request will be processed by our support team as quickly as possible. Once self-exclusion is in effect, no promotional or bonus offers will be sent to you.
21+ Age Restriction and Minor Protection
Gaming on dhokebaji is for adults aged 21 and above only. We verify age at registration and reserve the right to request identification in any case where doubt arises.
If there are children or teenagers in your household, make sure they cannot access your gaming account. Keep password locks, parental control software, or child filters active on your devices.
Never share your login details with anyone else — even someone you know. If you suspect that a minor has used your account, notify our support team immediately.
dhokebaji's strict policy: If any person under 21 is found to have gamed on our platform, their account will be suspended immediately and any deposited funds will be returned.
Advice for Parents
Use Net Nanny, Cyber Sitter, or your device's built-in parental controls to block online gaming on your child's device. Have an open conversation with your child about the risks of online gambling.
Enjoy dhokebaji's Top Games Safely
Play responsibly and have fun. Visit our cricket betting, slots, and casino sections, or check the FAQ for any questions.